RetroBet Terms and Conditions

Welcome to RetroBet Casino. By accessing or using our website at retrobet.com, you agree to be bound by these Terms and Conditions in their entirety. We ask that you read this document carefully before registering an account or placing any wagers. At RetroBet, we are committed to providing a fair, transparent, and secure gaming environment for all our players. If you do not agree with any part of these terms, you must discontinue use of our platform immediately.

1. General Provisions

These Terms and Conditions, together with our Privacy Policy and Bonus Terms, constitute the full legal agreement between you and us as the operator of RetroBet Casino. We reserve the right to amend, update, or modify these terms at any time without prior notice. Any changes become effective immediately upon publication on our website. We encourage you to check this page regularly to stay informed of any updates.

At RetroBet, we operate as an online casino offering slots, table games, live casino, video poker, jackpot games, and instant games. We do not offer a sportsbook. Our primary operating language is English, and our internal operating currency is EUR.

2. Eligibility and Account Registration

2.1 Age and Legal Requirements

To use our services at RetroBet Casino online, you must meet the following requirements at the time of registration:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must reside in a country where online gambling is legal and not restricted.
• You must not be acting on behalf of another person when opening an account.
• You must not have been previously excluded or banned from our platform.

2.2 Restricted Countries

We maintain an extensive list of restricted jurisdictions from which we do not accept players. Our restricted territories include, but are not limited to, the United Kingdom, Spain, Portugal, the Netherlands, Brazil, Turkey, Poland, Romania, Czechia, Greece, Croatia, Bulgaria, Ukraine, Serbia, Singapore, China, India, Indonesia, Japan, South Korea, Costa Rica, Curaçao, Slovakia, and approximately 180 or more additional countries and territories as outlined in Section 2.5 of our full terms. It is your responsibility to verify that online gambling is lawful in your country before registering a RetroBet account.

2.3 Account Integrity

We permit only one account per player, household, IP address, device, or payment method. Any duplicate accounts discovered by our team will be suspended and any associated funds or winnings may be forfeited. When registering at RetroBet, you agree to provide accurate, complete, and up-to-date personal information at all times.

3. Identity Verification (KYC)

At RetroBet, we are required to verify the identity of all players in accordance with applicable anti-money laundering and responsible gaming regulations. You must complete our KYC process within 40 days of registration. Failure to do so may result in your winnings being withheld and your account being restricted or permanently closed. We may request the following documents:

• Government-issued photo ID (passport, national ID card, or driver's licence)
• Proof of address (utility bill or bank statement dated within the last three months)
• Proof of payment method ownership
• Source of funds documentation, where applicable

Our verification process may hold withdrawal requests for up to 72 hours. If we are unable to reach you for two weeks during a verification review, your account may be locked. We appreciate your cooperation in completing this process promptly.

4. Deposits and Withdrawals

4.1 Deposits

We accept a wide range of payment methods at RetroBet, including Visa, Mastercard, Bank Transfer, Interac, Google Pay, Apple Pay, Skrill, Neteller, Neosurf, MiFinity, and a variety of cryptocurrencies including BTC, ETH, LTC, BCH, DOGE, USDT, BNB, ADA, and TRX. Available methods may vary depending on your country of residence. Third-party payments are strictly prohibited.

Our minimum deposit amounts are as follows:

• 20 EUR / 20 USD
• 200 NOK
• 30 CAD / 30 AUD / 30 NZD
• Cryptocurrency: equivalent thresholds apply; note that specific crypto deposit limits cannot be enforced in all cases

4.2 Withdrawals

We process withdrawal requests within 0 to 24 hours depending on the selected method. E-wallets are typically processed within one business day. Bank transfers are completed within three banking days. Please note that bank transfers are not available for USD payouts. Card refunds are returned to the original card up to the deposited amount, with any excess processed via an alternative method.

Withdrawal limits at RetroBet Casino are as follows:

• Standard: 3,000 EUR/USD per week; 15,000 EUR/USD per month
• VIP Club members: 5,000 EUR/USD per week; 20,000 EUR/USD per month
• Maximum withdrawal from sign-up free spins: 50 EUR/USD (or equivalent)
• No-deposit free spin winnings: maximum 50 EUR/USD/CHF
• All progressive jackpot wins are paid in full without limit

We require one qualifying deposit wager before a withdrawal can be processed. If fraud is suspected, we may require up to three times the deposit amount to be wagered before releasing funds.

5. Bonuses and Promotions

At RetroBet, we offer a generous Welcome Package of up to 15,000 EUR/USD plus 500 Free Spins across four deposits. Promotional bonus codes include RISETOP, POWERUP, HOPTOIT, and CATCHME. All deposit bonuses carry a 40x wagering requirement, which must be completed within 7 days. Bonuses expire after 3 days if not activated. Our Welcome Package is not available to players from Finland or Sweden.

We also provide the HIGHROLL First Deposit Bonus at 150% up to 10,000 EUR/USD plus 10% cashback up to 1,000 EUR/USD for qualifying high rollers with a minimum deposit of 500 EUR/USD. Additional promotions include daily cashback of up to 15%, weekly live casino cashback of 10%, reload bonuses throughout the week, and a 7% crypto bonus with no wagering requirement.

Our bonus terms impose the following key restrictions:

• Maximum bonus withdrawal is 10x the bonus amount
• Jackpot slots are excluded from play while an active bonus is in place
• Slot games contribute 100% toward wagering requirements; table games and live casino contribute 5%
• Low-risk roulette strategies (covering 25 or more of 37 numbers) are strictly prohibited during bonus play
• No-deposit bonuses carry a maximum withdrawal of 10x the bonus amount

6. Responsible Gambling

Here at RetroBet, we are committed to promoting responsible gambling. We provide a range of tools to help you manage your gaming activity, including deposit limits, session limits, loss limits, cool-off periods, and self-exclusion options. We strongly encourage you to use these tools if you feel your gambling is becoming problematic.

Our platform also supports referrals to professional organisations that assist individuals affected by gambling-related harm. If you believe you may have a gambling problem, please contact our support team at support@retrobet.com so we can assist you in activating appropriate restrictions.

7. Dormant Accounts

We define a dormant account as any account that has not recorded login activity for a period of 12 consecutive months. We will apply a monthly inactivity fee of 25 EUR (or currency equivalent) to dormant accounts. We will make reasonable attempts to notify you prior to applying this charge. Remaining balances below the fee amount will be reduced to zero.

8. Intellectual Property

All content published on our RetroBet platform, including but not limited to text, graphics, logos, game content, software, and design elements, is the exclusive property of us or our licensed providers. You may not reproduce, distribute, or commercially exploit any material from our website without prior written consent from us.

9. Limitation of Liability

We provide our services on an "as is" basis. While we make every effort to ensure uninterrupted access to our casino, we cannot be held liable for technical failures, service interruptions, or data loss beyond our reasonable control. Our total liability to you in connection with any dispute shall not exceed the total amount deposited by you in the preceding 12 months.

10. Governing Law and Disputes

These Terms and Conditions are governed by the laws of the jurisdiction under which we are licensed and operate. We encourage you to contact our customer support team at support@retrobet.com in the first instance to resolve any disputes informally. Our 24/7 live chat is available around the clock to assist with any queries related to your RetroBet account, bonuses, or gameplay.

By continuing to use our services, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. We thank you for choosing RetroBet Casino and wish you an enjoyable gaming experience.